Eos consulting is a specialized professional services firm focused on integrating business strategy and execution through effective governance. Combining deep experience in strategy, governance, IT strategy and management, and organizational design, we help clients develop and improve the processes, organizations, metrics, incentives and tools they use to make, track and enforce the key decisions which make the difference between winning and falling behind. In close collaboration with clients, Eos consulting brings governance systems into alignment, revealing competitive advantages, restoring organizational vitality, and catalyzing performance. Our distinctive experience and capabilities leverage the expertise of your team and bring out the best in your enterprise.
Unlike many larger firms, we don’t deploy teams of barely-experienced consultants to force-fit standard solutions, monitored by partners who appear only for major meetings; and we don’t believe that a deck of PowerPoint slides alone — no matter how brilliant — is sufficient to effect change.
Instead, our partners do the work, directly bringing to bear complementary skills and deep, diverse experience. We collaborate with you and your teams to develop custom solutions that are consistent with your strategy, your business realities and your organization.
Although our solutions are custom, we work with a toolbox of proven methods, informed by a shared perspective on governance and its elements:
Effective governance systems integrate four key elements; at the core is process
The flows of activities, information, analysis and decisions performed by managers—such as budgeting; project prioritization and oversight; and investment approval—
Only if processes are consistent, measurable and repeated can they be improved.
But process must be suitable to the organization ...
How the enterprise is organized; what decisions are made where, with what resources.
Processes developed without regard for organization tend to break down when they cross unit boundaries.
Metrics and incentives need to be appropriate to the processes and organization
Metrics enable assessment and improvement of processes and organizations, and incentives encourage productive behavior.
Organizations tend to get what they measure, and get a lot of what they reward.
And appropriate software tools can facilitate management and operation
Process, Organization and Metrics can be enabled and coordinated using appropriate decision support and collaboration tools.
The right tools enable managers to pinpoint and resolve issues, and hold together processes, organization and metrics.